Leadership Empowerment Services

Transform Your
Leadership

Leadership Training To Create High-Performance Organizational Culture

create high-performance organizational cultures where people are empowered to drive winning strategies and achieve sustainable success. At Center for Serving Leadership, we equip leaders to engage their people, build organizations that drive great results, and serve their clients well. We do this because serving lies at the heart of value creation.

The Serving Leader Model®

Lead with Purpose to Create High-Performance Culture,
Staff Engagement, and Strategic Success

At Center for Serving Leadership® (CSL), we envision a thriving world in which serving is the trademark of leadership. We help companies implement this vision by engaging and equipping leaders to practically and measurably improve organizational performance and human well-being.

Our World Serving Leaders™ (WSL) group operates in parallel with CSL to serve leaders in low-income and least-developed nations and communities around the world.

By working with our experienced professionals, you and your team will be empowered to lead with greater impact and purpose.

Use the Five Actions of Serving Leadership™ to
Build a Thriving Organization

RUN TO GREAT PURPOSE™

Clarify your purpose and provide compelling reasons for people to do great work.

Run to Great PurposeTM addresses the first priority of leadership: Vision. In this Action, leaders learn how to communicate a compelling vision that answers the “Why?” questions. Why does this organization exist? Why does this work matter? Why is every employee’s part in this work significant?

Run to Great PurposeTM provides a simple, practical guide on how to:

  • Make certain that everyone knows the organization’s purpose and the significance of it.
  • Keep the organization from sliding into complacency by creating and sustaining urgency for the Great Purpose.
  • Help every person understand how their particular work is vital to the overall Great Purpose.

People must have an answer to the purpose question. Without a Great Purpose neither the organization nor its people will act with courage, passion, and drive.

There is no task, however noble, that cannot be rendered menial by stripping it of purpose. Conversely, there is no task, however ordinary, that cannot be rendered meaningful by showing why it is crucial for the accomplishment of a Great Purpose. In either case, leadership makes the difference.

RAISE THE BAR™

Clarify your organizations core values and apply them every day.

Raise the BarTM teaches leaders how to identify core values and build an organizational culture of high standards. The result? Employees take ownership of their jobs and feel confident as they make decisions, knowing their actions are aligned with the company’s values.

Raise the BarTM provides a simple, practical guide on how to:

  • Define the distinctive values that constitute the organization’s brand, reputation, and culture.
  • Strategically embed the values into daily operations, including the hiring process, training programs, and reward and compensation plans.
  • Walk the talk – model how the core values are lived out and build a culture of accountability.

Every organization has values that are expressed in its culture. The question is, “Will the values be intentionally defined, embedded, and lived out with discipline?” Great companies intentionally align behaviors to values. They hire for values. They define what distinguishes their brand and reputation in the marketplace, and they exercise courage by putting their values into daily, operational discipline.

BLAZE THE TRAIL™

Identify success factors, remove barriers to achieving success, and eliminate wasted effort.

Blaze the TrailTM teaches leaders how to sharpen their focus, making sure that only those actions that produce value are required of their people. In this Action, leaders identify their company’s strategic value proposition, the disciplines required to deliver it, and the obstacles that get in the way.

Blaze the TrailTM provides a simple, practical guide on how to:

  • Clarify, communicate and coach success factors.
  • Identify obstacles and wasted effort, and remove them.

Serving Leaders Blaze the TrailTM by providing the support and disciplined focus people need to be successful. These actions prepare the team to follow the trail that was originally blazed by the leaders, in pursuit of the results that matter most.

BUILD ON STRENGTH™

Capitalize on team members’ abilities and passions to increase engagement.

Build on StrengthTM teaches leaders how to align teams around each person’s broadest shoulders so that workers bring what they’re best at in service to the team. Attention is paid to defining Strength as both “ability and passion.” Specific steps are taken to put teams together around complementary strengths. Motivation is gained when strengths are honored and when workers are given the chance to work in ways they love and are most productive.

Build on StrengthTM provides a simple, practical guide on how to:

  • Understand and identify personal strengths.
  • Create high performing teams by maximizing strengths of team members.
  • Provide opportunities for workers to develop new strengths over time.

Serving Leaders spend time getting to know the strengths of team members. They utilize data to match people with team responsibilities. In this way, Serving Leaders build high employee engagement.

UPEND THE PYRAMID™

Create a culture of shared ownership, keep ego in check, and demonstrate genuine
care for team members.

Upend the PyramidTM teaches leaders how to flip the traditional management pyramid by serving their people’s growth, development, and achievement. In this Action, leaders learn practical tools to communicate the value they place in their people. Also, leaders learn how to delegate effectively so that their people master increasing responsibility, grow in excellence, and expand their scope of duties.

Upend the PyramidTM provides a simple, practical guide on how to:

  • Genuinely demonstrate love and value to employees.
  • Delegate powerfully empowering workers to carry out new work with equal or greater excellence than the leader.
  • Create a culture that empowers employees to take on risks and turn mistakes into learning experiences.

Human beings long to be valued, trusted, and challenged. When this happens, employees make great contributions beyond what the job description requires. Upend the PyramidTM teaches leaders how to catalyze and support a culture in which this is possible.

What Sets Us Apart from Other Leadership Training Firms?

Results

We deliver measurable outcomes, track and measure goal attainments, and celebrate the success of our clients.

Heart

We are emotionally invested in our work with every client.

Transformation

We look for better ways to help our clients challenge the status quo to achieve their goals.

Relationships

We build a community of mutual respect, learning, and gratitude among team members, partners, and clients.

Learn More About

Our Services to
Leaders and Organizations

How we transform leaders, businesses, and social service organizations with the Serving Leader Model®.

Our Services to
Communities and Nations

How we empower leaders in lower-income nations through the non-profit work of World Serving Leaders™.

A few of the organizations we’ve been privileged to serve